← CanWeBuildIt

Help

I lost my workspace session

Open the complete private URL containing ?auth=… that you saved when the environment was created. It will establish a new secure browser session.

I lost the complete private link

For security, CanWeBuildIt stores only a hash and cannot display the token again. Contact an administrator to rotate access.

My workspace is unavailable

Check its expiry in the portal. If it should still be active, include only the eight-character slug when requesting help—never the private token.

Security reminder

Anyone holding the complete private link can enter that workspace. Never put it in Jira, Slack, email threads, screenshots, shell history, or application logs.

Read the full Getting Started guide